Subscription

Zo's pricing covers two things: your cloud computer (CPU, memory, storage, services) and the AI you use to drive it. The plan you pick mostly changes how much computer you get and how much built-in AI usage comes with it.

Plans at a glance#

All plans include 100 GB of cloud storage, access to the Zo MCP Server, and bringing your own API keys. Monthly paid plans add always-on compute, higher limits, included monthly AI credits, and connections for coding agents like Claude Code, Codex, and Gemini.

Your computer#

During the Free plan's 14-day computer trial:

• Your computer goes to sleep when idle. When you start Zo, you may see the boot screen.
• You'll get plenty of free storage, but limited CPU, memory, and hosted services.
• Hosted services include public websites and custom self-hosted services. They're not reachable while your computer is asleep.
• Private sites on your Space don't count against your service limit.

After 14 days, Zo does not start or renew the ordinary Free computer. A computer that is already running stays available until its current timeout. Sites and Services are unavailable while the computer is stopped, but your files remain stored and retrievable. The workspace owner can start up to seven one-hour recovery sessions to download workspace data. If you cannot retrieve the files through those sessions, email help@zocomputer.com and support can prepare a ZIP archive of the workspace files. Upgrade to a paid plan to restore ordinary computer access. Credits and connected AI providers do not extend computer access.

Paid plans keep your computer always-on, so services, sites, and automations stay reachable around the clock.

Your AI#

Every plan includes Zo's built-in AI models.

On the Free plan, Zo-funded chat includes 14 days of limited AI usage from the time your workspace is created.

When you reach a limit, the app shows whether more trial usage will become available and links to your plan options. After 14 days, Zo-funded chat ends. Sites and Services stop when the computer stops, but your files remain retrievable through recovery sessions or a support-prepared ZIP archive. Credits or your own API keys can fund AI while a full computer is running, but only a paid plan restores ordinary computer access after it stops. A positive Credits balance uses metered billing before the trial allowance.

Image, video, and transcription requests are separate from the chat trial. Free has two media-billing states:

• Without a positive Credits balance, Free includes daily allowances for eligible image, video, and transcription requests.
• With a positive Credits balance, Free stays $0/month and uses metered billing for built-in media models. A payment method lets you buy Credits or enable auto top-up; it does not replace Credits. Free resource limits still apply, and the computer can still sleep.

Chat usage follows the listed token rates. Media generation and transcription use the fixed prices shown on the models and pricing pages. A media model can support several request shapes—for example, text-only generation, image editing, or start-frame video—and each shape can have its own fixed price.

Free media access is also shape-specific. A model is not free for every request just because one of its options is free: on Free accounts without a positive Credits balance, only catalog entries marked as eligible consume the matching daily allowance. The current daily limits are 3 eligible image requests, 1 eligible video request, and 1 transcription per workspace. Speech generation is paid-only when available. A positive Credits balance takes precedence and uses metered billing instead of the daily media allowance.

Zo records a paid media charge only after it validates and stores the result in your workspace. Failed or cancelled work that never produces a stored result isn't charged. Each stored paid result gets one idempotent usage record and a stable Stripe event identifier. If Stripe does not accept the event after bounded retries, Zo reports a billing error and keeps the stored result and usage record as audit evidence; it does not silently claim success or automatically replay the charge later. A daily free allowance is consumed when Zo admits the request and is not restored automatically if generation later fails.

Paid media currently requires exactly one active workspace subscription on the billing account to carry Zo's media rate. If more than one does, Zo blocks paid media rather than risk duplicate charges. Eligible daily free requests remain available without a positive Credits balance.

Monthly plans include credits up front and higher computer limits, but they are not the only way to use premium models.

Changing plans#

Open Settings → Billing to upgrade, downgrade, or cancel. Plan changes take effect immediately, and any unused portion of your current period is prorated.